As a healthcare professional, your primary focus is on your practice and the well-being of your patients. Why spend a second of your valuable time worrying about billing and keeping up with the latest billing regulations when you can trust the professionals at EDGE Medical Billing. When you partner with us, we guarantee a completely transparent billing process that is seamless, with access to trained professionals who can assist you with any of your needs or questions. If you are unsure whether you want to start outsourcing your medical billing, here are some of the ways that doing so will benefit you and your practice.


1. We stay up-to-date on the latest medical billing laws and regulations.

When it comes to current medical billing laws, the rules are always changing. Staying on top of the changing policies is crucial, and when you outsource your medical billing, we make it our priority to stay ahead of the ever-changing industry. When businesses decide to handle billing operations in house, they are expecting their employees to constantly be researching and familiarizing themselves with current billing regulations. If these billing employees are cross-trained and performing the responsibilities of multiple positions within your business (receptionist and billing specialist, etc.), it will be difficult for them to spend the appropriate amount of time staying up-to-date on changes in regulations. Staying current on new laws and policies is our specialty, and you won’t have to worry about falling behind the trends when you outsource your billing.

2. You will have better control of your billing services.

Don’t make the mistake of thinking that outsourcing your billing means you have less control over your medical billing operations. When you outsource your billing, you will have access to trained professionals who can assist you with all of your needs. Our team has been trained specifically in billing procedures and policies, so you can rest assured knowing that your billing operations are in the hands of professionals. You are able to run reports 24 hours a day, if you would like–account details will always be current and in “real-time,” so you never have to worry about lags in data reporting. With these points in mind, outsourcing your medical billing is truly a win-win situation–all of your billing needs will be performed and monitored by trained professionals and you will have access to your reports every moment of every day.

3. You will save money on labor costs.

When you bring aboard employees to perform medical billing processes in-house, you are spending money on hiring and training new employees as well as keeping them up-to-date on changes in policies and regulations. And again, staying current on new billing trends is extremely important when it comes to being a trusted and professional source of medical billing services. You will also have to spend money on medical billing software if you decide to take care of billing in-house. When you outsource your billing, you will receive professional service and cutting edge technology all in one neat package. You will save your business a lot of money on unnecessary costs when you rely on professionals to take care of your billing needs, rather than hiring and training a team within your business.

4. You have access to trained professionals.

Our team of trained professionals know all there is to know when it comes to medical billing policies and procedures. The specialists at EDGE Medical Billing are extremely experienced and well-versed in all aspects of medical billing and coding. We take it upon ourselves to provide start-to-finish billing services; from appealing denials to billing support, we provide every service you could ever want or need from a medical billing partner. Unlike other billing companies, we don’t offer a “cookie cutter” billing plan. We focus our attention on providing our clients with customized plans because we understand no two businesses are alike. When you partner with us, you will have access to all of our resources and be teamed up with your own account specialist. This means you won’t ever have to worry about communicating with a team member who is unfamiliar with your account. Our personalized and family-oriented approach to billing services is what sets us above the competition.

5. Patient information will be better protected.

As an experienced and established medical billing company, we provide billing services that are HIPAA compliant and completely transparent. You will never have to worry about the safety of confidential information because our secure software safeguards against any and all hacking attempts. If you are currently handling your billing services in-house, have you taken all the proper steps to ensure your stored data is confidential and secure at all times? If not, you are putting your business and your patients at risk of a data hack, which can result in extreme loss. At EDGE Medical Billing, we guarantee total transparency when you partner with us. Never worry about jeopardizing confidentially when you choose to outsource your healthcare billing.

6. Eliminate capital investments on billing software and technology.

Medical billing and coding requires much more software and technology than a standard computer offers. This means that when you choose to take care of your billing services in-house, you will not only have to pay labor costs for the team you hire, you will also have to pay for the newest billing software and technology. And, as we previously mentioned, the medical billing industry is constantly evolving and updating its policies, so attempting to upgrade your software after every new change may prove to be a costly investment for you. Outsourcing your medical billing ensures all accounts are always cared for with the most cutting-edge information and software.

7. You will spend more time doing what you do best!

As a healthcare provider, attending to and caring for your patients is what you do best. The patients are your priority–as they should be! As your premier provider of healthcare billing services in Texas, we, at EDGE Medical Billing want you to be able to spend as much time as possible with your patients. Leave the complicated and monotonous billing tasks up to us while you take more time to do what you do best. You can focus all of your energy and attention on your patients without having to worry about insurance claims, billing procedures and claim denials. We take care of it all!

8. The number of incoming calls to the office will be reduced.

By eliminating an in-house billing team and outsourcing your medical billing, you will significantly cut down on the number of incoming phone calls. As a physician or healthcare provider, a free phone line is a major plus when it comes time for patients to schedule appointments. No one likes being on hold, if even for a few minutes. A reduction in the number of incoming phone calls will also lead to an increase in productivity. People working in the office will be able to focus on the task at hand without constantly being interrupted by a phone ringing off the hook.

9. You will receive your money more quickly.

When you outsource your medical billing, you are enlisting the help of a team of highly-trained professionals who are extremely proficient and who pay close attention to detail. The experts at EDGE Medical Billing will quickly and accurately submit your claims, preventing delayed payment in the case of error or ultra-long turnaround times. In short, when you partner with us, you will receive the largest reimbursement in the shortest amount of time. We have seen businesses experience huge losses in revenue because they fail to follow up on unpaid claims–getting in touch with the payer and sorting through paperwork is a time consuming pain. Many times, deadlines are missed because follow up paperwork isn’t filed in a timely manner, meaning you, the healthcare provider, miss out on being paid the money that you earned. An error of this magnitude would never be made if you chose to outsource your medical billing.

10. The satisfaction of your patients will increase.

When it comes to healthcare, a patient’s happiness and comfort are of the utmost importance–this includes providing patients with excellent and timely customer service over the phone regarding billing issues. If your in-house billing team is also in charge of greeting and checking-in patients and scheduling appointments, it may be difficult for them to spend extended amounts of time on the phone, providing patients with solutions for their billing questions. At EDGE Medical Billing, we will always give patients comprehensive and thorough explanations of their account’s status as well as answer all of their billing questions–no matter how long it takes!

We are here to provide the best and and most professional medical billing services in Texas, and we guarantee your satisfaction when you partner with us. If you are interested in scheduling a demo and learning more about our process, get in touch with us today. We look forward to working with you soon and showing you just how beneficial this partnership will be.